We service a 60 mile radius from the nearest tech in Massachusetts and are working toward expanding to the surrounding areas quickly.
7 Day Warranty
We guarantee our work for 7 days. If for any reason you feel the problem was not solved or the work completed was inadequate, a tech will follow up free of charge or you will receive a full refund.
Frequently Asked Questions
What is Loyal Techs?
On-demand tech support provided by fully vetted and tested local IT professionals. We offer remote and on-site support for Windows, macOS, Android, iOS, and Smarthome at the push of a button.
What if I have a problem with my service?
If you have any problems with the work performed, technician, or payment, please contact us via the form at the bottom of this page or submit a ticket in the app.
What is your cancellation policy?
You can cancel any app booking request free of charge for up to 10 minutes. After 10 minutes, a booking fee will not be refunded. If the tech has started service and you cancel, you will be charged for the time the tech is on-site at an hourly rate in additon to a booking fee.
How do I book a tech?
Booking a technician is very easy. For in home support, simply describe the problem you are experiencing, select the device type, and select the devices operating system or firmware and press "Book A Tech" via Loyal Techs mobile app. For commercial services, simply call (855) 915-6925.
What about tips?
Feel free to thank your tech with a tip in app once service has been completed. 100% of tips go to the tech.