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Get help from our experts

Monday - Friday: 10:00 AM - 6:00 PM

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Service Location

We service a 60 mile radius from the nearest tech in Orlando, FL and surrounding areas.

  • Orlando

  • Port Orange

  • Daytona Beach

  • Sanford

  • Mims

  • Titusville

  • Cocoa Beach

  • Melbourne

  • Palm Bay

  • St. Cloud

  • Vero Beach

  • Kissimmee

Contact Us

CONTACT INFO

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Orlando, FL
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Thank you! We will follow up as soon as possible!

 

Frequently Asked Questions

What is Loyal Techs?


In home tech support provided by fully vetted and tested local IT professionals. We offer remote and on-site support for Windows, macOS, Android, iOS, and Smarthome devices at the push of a button.




What if I have a problem with my service?


If you have any problems with the work performed, technician, or payment, please submit a dispute in app, contact us via the form at the middle of this page or give us a call between 9:00am-5:00PM EST.




What is your cancellation policy?


You can cancel any app booking request free of charge for up to 10 minutes. After 10 minutes, a fee of $9.99 will be charged. If the tech has started service and you cancel, you will be charged a 1-hour minimum + any additonal time the technician has been working.




How do I book a tech?


Booking a technician is very easy. 1. Download Loyal Techs app and create an account. 2. Push "Book A Technician" and fill out the form. 3. Push "Book Tech" 4. The app automatically connects you with a local technician in 10 minutes or less.




What about tips?


Feel free to thank your tech with a tip in app once service has been completed. 100% of tips go to the tech.




How does pricing work?


In Home Support: $99.99/hr with 1 hour minimum Remote Support: $59.99/hr with 1 hour minimum Cancel En Route (In Home Only): $9.99 All services have a 1 hour minimum from the time the technician starts work. Installations: All parts must be provided by the customer. Loyal Techs is unable to purchase parts on your behalf. 14 Day Money Back Guarantee: We guarantee our work for 14 days. If for any reason you feel the problem was not solved or the work completed was inadequate, a tech will follow up free of charge or you will receive a full refund.